These policies are imposed by The Ethos Center to maintain equity in our business practice for all clients.
Upon booking, a 50% deposit is required. To provide flexibility, the client may opt to add a credit card on file or make a $300 security deposit. If the credit card option is selected, the remaining balance will be charged 30 days before the event. If a security deposit is made, it will be refunded within 7 days following the event, provided that there are no damages or additional charges. It is important to note that failure to settle the balance in full within 7 days before the event may result in the cancellation of your reservation by the owner, and no refund will be provided. The owner reserves the right to cancel your reservation and no refund will be given.
All cancellations will result in the forfeiture of the imposed security deposit, and all other payments made will be considered non-refundable, regardless of the circumstances.
Clients have the option to reschedule their event up to 365 days from the original date, subject to a corresponding rescheduling fee of $175.
In the event that the client fails to show up for their reservation, the client will forfeit all amounts paid to the Ethos Center.
We reserve the right to deny entry and service to anyone at the Ethos Center, at any point in time when we deem the client unserviceable. Please note that no refunds will be provided in such instances.